Goods
Please note the information provided for ingredients has been supplied by the manufacturers. Mckays is unable to accept any liability for the accuracy of this information. Should you wish to discuss any specific ingredients or allergen information please feel free to contact us.
Personal Information
We may contact you by using email or other electronic communication methods and by prepaid post and you express to agree to this.
Posting times of orders
We will post items between 5-7 working days of you placing your order.
We cannot be held responsible for delays from the mail department.
Out of stock items
We do try to keep our website up to date. If your order has an item which is out of stock, we will contact you to advise expected time for delivery.
Returns Policy
You have up to 14 days to request a refund on your order if you feel the items you received are faulty, please Email your request.
Items which have been opened cannot be returned unless you feel they are not fit for consumption; in which case you can return these.
We do not refund postage charges
If your refund request is valid we will refund you those items at the price you paid on the day of ordering by the method of payment used.
We require photographic evidence for all damaged items so please email this. If you throw the item away, we may not refund you as we have no proof the item was damaged.